PRINT & DELIVERY
The stretched canvas prints are printed in high quality Giclee inks. This is a style of printing used for gallery prints, as it does not fade and is very hard wearing. Once printed each canvas is hand-stretched over a wooden frame 1 1/2 inches thick, with a white wrap around the sides. They are finished off with a brass hook so they are ready to hang, and my logo is added to the top centre as a seal of authenticity.
We can also print my designs onto German 310gsm etching paper. This high quality watercolour paper comes with a 1” inch border around the image. Also printed in Giclee inks, the prints retain their vibrancy in colour.
HOW TO ORDER AND PAYMENT
To place an order simply email the studio with your preferred design, size, and paper option. We will send you an invoice via PayPal. We can also receive payment via bank transfer and ask you for a transfer receipt as proof of payment if you choose this method. We will also ask you for your address and contact phone number for delivery purposes. Once we receive these details and receipt, we will send your order to the printer and get back to you with a delivery date.
Your prints will be hand delivered to your door around 2 - 5 days from the date the order was placed. Deliveries are usually on Tuesdays and Fridays and cost HK$250 for any address in Hong Kong, including New Territories, Discovery Bay and Lantau. Please contact me for any other outlying islands.
*No pick-up available.
Your prints will sent from HK and be hand delivered to your door. Deliveries will take around 3 - 5 days from date of dispatch. Singapore canvas prints are available framed or unframed.
*Please note the extra delivery charges information below.
WORLDWIDE - BY QUOTE
Due to cost and damage issues, I only print onto unframed canvas or etching paper for international customers. The prints are rolled and posted in a protective tube. It is up to the customer to frame their print and this can be done easily by a local framer. International deliveries take approximately 3 - 10 days from date of dispatch. All prints are sent by courier and need to be signed for. We provide a tracking number on all items. Please contact me for a quote on shipping depending on size and destination. Prices for unframed and unstretched canvases are less HK$200.
ADDITIONAL INFORMATION ON EXTRA DELIVERY CHARGES
Please be advised that local custom charges and duties may be applied at point of delivery which is beyond our control and we are not liable for any additional charges incurred.
ORDERING MORE THAN ONE PRINT
If you would like to order more than one print to hang together, it is advisable to order them at the same time. As the production process involves wet ink printing on to 100% cotton canvas, a small amount of shrinkage is experienced. This will limit the opportunity for variable shrinkage and small sizing differences.
REFUNDS AND EXCHANGES
Please make sure you are happy with your choice as I cannot refund or exchange prints. My prints are delivered in good quality protective wrapping. In the unlikely event of a print arriving to you damaged, please take a photo of any damaged postal packaging or ripped corners before unwrapping the whole print. Also take a photo of any damage to the actual print and contact me as soon as possible.